Tour payments

Group Status Report

Visit your group status report under My Tours to see who’s enrolled on your tour. You can verify your travelers' tour balances and see who has purchased optional excursions and insurance. You can also confirm that the name spellings match what travelers have on their passports.

EF’s monthly payment plan

All travelers will automatically be enrolled in EF’s monthly payment plan. Our automated payment plan divides tour costs over time so travelers can pay in small, manageable increments deducted monthly directly from a checking account. (Alternatively, you can provide a credit/debit card.) There are no late fees, no interest and no hassle.

• Convenient monthly payments deducted from a checking account or charged to a credit or debit card
• Tour balance deadline is extended to 35 days prior to departure (25 days prior for 2011/2012 tours)
• No late fees
• Small, manageable payments
• 24-hour account access and payment information through our secure website

For example:
It’s January and John is going on an EF tour to Italy and Greece the following March. The Program Fee is $2,128. Therefore, John’s monthly payments are only $152.

Manual payment plan

If travelers choose to opt out of EF's monthly payment plan, the following payment schedule applies:

• Upon enrollment: $95 Enrollment Fee
• 30 days after enrollment: $450 payment*
• 110 days prior to departure: Tour balance (all charges excluding Departure Fees)
• 50 days prior to departure: Remaining balance, including Departure Fees.
  *Remaining balance, including Departure Fees for all 2011/2012 tours will be due 30 days prior to departure. For travelers departing on or after 1/01/11, a $250 payment is due 30 days after enrollment, followed by a $200 payment due 8/30/10.

Invoices

Your travelers will periodically receive invoices from EF to keep them updated on their account status. (For helpful hints, please see our guide to reading your invoice.)

Payment options

Credit card
EF accepts Visa®, MasterCard® and American Express® for all tour expenses. Credit card payments can be made online or by phone at 1-800-665-5364 or fax at 1-800-318-3732.

Personal check
Mail on-time payments to:
EF Educational Tours
P.O. Box 4115
Woburn, MA 01888-4115

All mailed payments must be attached to the remittance slip on the bottom of each traveler's invoice. The accompanying payment should include the tour and individual account numbers written in the memo section. Checks should be made out to EF Educational Tours.

Group checks

If you are coordinating payments for the whole group using one check, please use the group check form available in My Tours. This ensures that all payments will be posted correctly to the relevant accounts.

Procedure for late payments and applications

Late payments
Payments made after the final payment deadline are late (except for those enrolled in EF's monthly payment plan) and must be made by credit card, certified check or money order, and are subject to a non-refundable $95 late fee ($125 late fee for 2011/2012 tours). Personal checks are not accepted. Send late payments via overnight mail to:

EF Educational Tours
Attn.: Account Services
One Education Street
Cambridge, MA 02141

Late enrollments
Enrollments received after the final payment deadline are late and will be placed on a waiting list while we check available airline and bus space. Full payment and a $125 late enrollment fee must be made by credit card payment or sent by overnight mail in the form of a certified check or money order issued to EF Institute Trust Account. If we are unable to place the late enrollee on a tour, he or she will receive a full refund for all monies paid (including the Enrollment Fee). Please note that late enrollees may be booked on a separate flight itinerary from the group.

Outstanding balances
Inform those participants who have outstanding balances and late fees of EF’s cancellation policy. At 90 days prior to departure, EF reserves the right to cancel any participant who has only paid the non-refundable $95 Enrollment Fee. At 85 days prior to departure, EF reserves the right to cancel any traveler with an outstanding account balance. To avoid cancellation, participants should contact our customer service department at 1-800-665-5364.